Question 1

What's the difference between a graphic designer and a brand designer?

Accepted Answer

Graphic designers usually work in producing deliverables for clients based on static information they provide. They simply create assets. They don't often get into the details of your business or help you figure out what's the best way to put your business forward.

Brand designers and brand strategists work as coaches that guide you through the foundations of your business. As a brand designer, my goal is to see your business, help you identify your audience, your voice, and work with you in putting together your brand mission, vision, and identity.

Question 2

What packages do you currently offer?

Accepted Answer

You can view my packages below:

Question 3

How long does the design process take?

Accepted Answer

It depends on the scope of the work. Typically a full brand package can take anywhere between four (4) to eight (8) weeks with effective communication and minimal revisions. My base package, RAVYN Studio, can take up to a month. Other premium packages will take more than 4 weeks.

Question 4

How will you communicate with me?

Accepted Answer

My preferred method of communication is via email. This way, I can send you project proposals, contracts, invoices, and any other document that needs to be transferred online.

Question 5

What formats can I expect to receive my final files in?

Accepted Answer

For logos, I usually package files as SVG (vector) and PNG. You'll receive your logos in black and white, full color, and stand-alone colors all with transparent backgrounds.

Other file formats depend on the project deliverable. I typically do not send .ai files unless specifically requested (or necessary). If you request an .ai file, please note that this will incur an additional fee.

Question 6

What can I expect if I book you?

Accepted Answer

I have a detailed page on my process. You can check it out below.

Question 7

How does payments work?

Accepted Answer

I offer a variety of payment options including Zelle, ATH Móvil, and pay links (this incurs a 5% fee). I also offer PayPal.

For my Branding Packages and Alternative Packages, I usually ask for a 50% non-refundable deposit upon booking. After the project is completed, I will send a final invoice of the remaining 50%.

Question 8

How can I book you?

Accepted Answer

You can book me through the inquiry form for my standard branding packages. You can also book me via a free thirty-minute consultation to decide which packages are right for you. If you'd like to chat with me longer, you can also book a full 2-hour consultation.

Question 9

How do round revisions work?

Accepted Answer

To get the most out of your revisions, I encourage clients to ensure that their feedback is as thorough as possible. Once you've gotten everything you need, you can share it with me and I'll complete the edits and send you a new concept proposal. This counts as one completed revision.

Question 10

How will I know if I'm going to like the design?

Accepted Answer

Designs are completely subjective—this is why I strive to get to know my clients as best as possible through consultation. Once we've agreed on key factors, I usually send over a project proposal and 2 moodboards for you to choose from. Moodboards provide a clear visual direction as well for us to reference.

Based on your choice, I will create a concept design, and send this to you. It is through the design that you'll make your edits to get the best for your brand. Each package offered comes with two free rounds of editing to help you curate and communicate your idea as best as you possibly can.

My process is in-depth and involves discussion, strategy, planning, and gathering your goals, values, audience, voice, and visual elements. This happens in the very beginning stages of your booking to help alleviate fears, surprises, and disappointments.

Question 11

Do you offer website design?

Accepted Answer

I currently offer limited website design packages. I design mainly using Wix, and focus mostly on landing pages, small business websites, and portfolio websites.

If you want to have a website built, you can schedule a consultation with me to see what I offer. Please note that offers are limited.

FAQs

Frequently asked questions